Our process

How a project runs, start to finish

You always know which stage you are at, what happens next, and who is doing it. Nothing begins before you have accepted a written quotation.

  1. Step 01

    Requirement Discussion

    We start with a conversation about what you need, how many people will live there, and what you are comfortable spending.

  2. Step 02

    Site & Plot Details

    Plot dimensions, facing, setbacks, soil condition and access are recorded. A site visit is arranged where it is warranted.

  3. Step 03

    Concept & Planning

    We produce initial layouts and a massing view so you can see the shape of the house before any detailed work begins.

  4. Step 04

    Design & Quotation

    Once the concept is agreed you receive an itemised quotation covering drawings, materials or execution as applicable.

  5. Step 05

    Client Approval

    Nothing proceeds until you accept the quotation in writing. Revisions at this stage cost nothing.

  6. Step 06

    Execution

    Work begins to the agreed scope, with the trades scheduled so one does not hold up the next.

  7. Step 07

    Progress Updates

    Your reference number gives you a tracking page. Each milestone is marked off as it is completed.

  8. Step 08

    Completion & Handover

    Final inspection, snag list, and handover of drawings, warranties and circuit charts.

Deliverables

What you actually receive

Depending on the scope you choose, a design package can include any of the following.

Floor plans

Dimensioned layouts for every level, with wall thicknesses and openings marked.

Elevation drawings

Front and side elevations showing heights, materials and finishes.

3D views

Rendered views so you can see the house before it is built.

Structural drawings

Footing, column, beam and slab details for execution on site.

Electrical & plumbing layouts

Point positions, circuit runs and pipe routes.

Material estimate

Indicative quantities for cement, steel, bricks and sand.

Questions

About the process

All questions

How are payments structured?

Payments are tied to stages, and the stages are listed on your quotation. Nothing is due before you have accepted the quotation, and each subsequent stage becomes payable when that stage is complete.

What happens if I do not like the design?

Tell us. At concept stage, revisions are part of the process and cost nothing.

After a design is approved, you can raise a change request from your account or from the tracking page. We review it, tell you what it involves, and quote it if it falls outside the agreed scope.

Can I track my project?

Yes. Every request and project gets a reference number and a tracking page. Enter the reference along with the mobile number you used, and you can see the current stage, the timeline and the latest update.

Do you provide structural drawings?

Yes. Footing, column, beam and slab drawings can be provided as part of the drawing set. These are what your contractor builds from, and we recommend them for anything above a single storey.

Who supervises the work on site?

For projects we execute, our team schedules and supervises the trades. For design-only projects, we can carry out periodic site visits as a separate service if you would like the work checked against the drawings.